Interlink Bridge SME Edition

What is your AI allowed to do —
and what never?

AI governance sounds complicated. It is not. Three questions — and your business is structurally protected.

🔨Trades & Construction
⚖️Law Firms & Consulting
⚙️Engineering & Manufacturing
Three questions. That is all it takes.
1
What can the AI handle on its own?
Research, drafts, summaries — fine without approval
2
What must a human approve?
Quotes, contracts, client communication — always with sign-off
3
What must the AI never touch?
Financial decisions, personnel files, legal binding — structurally blocked
Select your sector
We show you exactly what AI governance looks like in your business.
🔨 Trades Business
⚖️ Law Firm / Consulting
⚙️ Engineering
🔨
Sample Ltd · Plumbing & Heating
Family-run trades business. Uses AI for quote preparation, client communication and scheduling. Owner must approve all quotes — the AI prepares them.
28 employees AI: ChatGPT + Copilot Annual revenue: €3.2M
📋 Your AI Rules — Three Columns
✓ AI may handle
Prepare quotes
Draft client emails
Suggest appointments
Research materials
Summarise meeting notes
⚠ Owner must approve
Send quotes
Confirm prices
Sign contracts
Initiate client contact
Respond to complaints
✗ AI never
Share banking details
Modify staff records
Act with legal binding effect
Respond to client complaints
Set prices independently
Three typical situations — what happens?
📄
AI prepares quote for bathroom renovation
Client enquires · AI analyses request and prepares quote
Owner reviews
📧
AI wants to send quote directly
Without approval · price already included · client waiting
Stopped
💰
AI to increase credit limit (supplier)
Supplier requests credit extension · AI to decide
Blocked
Select a situation above
⚖️
Weber & Partners · Tax Law
Mid-size tax firm. AI assists with research, correspondence and deadline management. Every client-related action requires adviser approval.
12 employees AI: Claude + Copilot 340 clients
📋 Your AI Rules — Law Firm
✓ AI may handle
Research tax law
Draft legal briefs
Flag deadlines
Create summaries
Prepare forms
⚠ Adviser must approve
Send client letters
Submit tax returns
Issue legal advice
Make deadline decisions
Initiate authority contact
✗ AI never
Share client data
Advise with legal binding effect
Enter into mandates
Respond to tax authority
Conclude fee agreements
Three typical situations — what happens?
📑
AI researches new company law regulation
Tax adviser asks for current status · AI researches and summarises
Directly permitted
✉️
AI wants to send client letter directly
Tax assessment received · AI drafts objection and wants to send it
Adviser must approve
🏛️
AI responds directly to tax authority enquiry
Tax authority enquires · AI wants to respond independently · without adviser
Blocked
Select a situation above
⚙️
Precision Tech GmbH · Engineering
Mid-size engineering company. AI monitors production lines, suggests maintenance intervals and analyses quality data. Safety-relevant decisions always require engineer sign-off.
180 employees AI: Predictive Maintenance + Copilot ISO 9001 certified
📋 Your AI Rules — Production
✓ AI may handle
Analyse machine data
Suggest maintenance
Create quality reports
Optimise energy consumption
Log faults
⚠ Engineer must approve
Stop machine
Commission maintenance
Change production plan
Trigger safety protocol
Notify suppliers
✗ AI never
Start machine autonomously
Exceed safety limits
Order production stop independently
Grant quality approval
Commit to claims
Three typical situations — what happens?
📊
AI detects elevated temperature in Line 3
Sensor data anomalous · AI analyses and recommends maintenance
Engineer decides
🛑
AI wants to stop production line independently
Anomaly detected · AI wants to intervene immediately · without consultation
Engineer must confirm
AI grants quality approval independently
Batch checked · AI wants to grant release for delivery
Blocked
Select a situation above
What this means for you
🛡️
You are liable — not the AI
The EU AI Act makes you as operator responsible. What your AI does, you do. With structured rules you can demonstrate: The AI did not decide that — I approved it.
EU AI Act · Art. 16 · Operator obligations
📋
Everything traceable
Every approval is logged. Who decided what and when? For your accountant, your insurer, in a dispute — you always have evidence.
EU AI Act · Art. 12 · Record keeping
AI works — you decide
The AI does the groundwork. You decide whether it goes out. That is not a limitation — it is the right workflow. Faster, safer, traceable.
Interlink Bridge · HCB Principle